Service agreements are a priceless resource for researchers since they enable them to maintain the functionality and smooth operation of their sophisticated equipment. But when it comes to NMR, many scientists need this type of equipment for their specific research, however, service costs might be out of their budget. Service contracts allow facilities to make use of expensive equipment, even with smaller budgets by spreading the cost of service over an extended period.
Additionally, service contracts can help to free up time from performing maintenance, so scientists can concentrate on research. The size of the lab also affects how beneficial these contracts can be. In larger facilities, a machine breakdown might not affect research, but in a smaller facility, the same machine breaking down can result in everyone’s work time being lost and research being delayed. Talk to QUAD about how we can mitigate your risk and customise a service contract to suit your purposes.